Maybe my eyes are too wide open. Maybe I’m seeking out instances where companies over-promise and under-deliver.
Am I? You tell me.
With all the snow that we have had recently in the Northeast, I had washed my car several times within a short period of time…and it would inevitably snow the very next day after each wash. So when I pulled up on day 10 for wash #3, everything looked pretty familiar, especially as I had become a regular at this particular car wash over a number of years. With my coupon for an “external wash only” in hand, I was informed by the greeter that there was new sheriff (oops, owner) in town and that he was no longer accepting this type of coupon.
I looked down at the coupon. It hadn’t expired. The name of the carwash was still the same. I was at the right carwash, on the right day. So what gives, I asked. Read the rest of this entry »